Customer email 1:
I bought the full version of the app on the iphone 4 but recently switch to an iphone 5, now it wants me to buy the app again. Just want to know if I could get my full version back without paying twice. Thanks
Customer email 2:
A couple months ago, I bought the full version of YaPSNapp.
Just recently, I got the new iPod and synced everything from my old one by running the backup onto it.
I launched YaPSNapp and found out that it was no longer the full version, even though I paid for it using the same account.
Do I have to pay for it again because I got a new iPod?
I tried those two ways but none are working for me. What can I do?